{"id":6298,"date":"2026-10-28T11:17:09","date_gmt":"2026-10-28T11:17:09","guid":{"rendered":"https:\/\/assega.com\/privacy\/"},"modified":"2026-10-28T11:17:09","modified_gmt":"2026-10-28T11:17:09","slug":"privacy","status":"publish","type":"page","link":"https:\/\/assega.com\/en\/privacy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6298\" class=\"elementor elementor-6298 elementor-3829\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-393280d e-con-full pg-hero e-flex e-con e-parent\" data-id=\"393280d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d207af1 elementor-widget elementor-widget-html\" data-id=\"d207af1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"as-wrap\"><div class=\"pg-crumb\"><a href=\"https:\/\/assega.com\/en\/\">Home<\/a> \u203a <span>Privacy policy<\/span><\/div><p class=\"as-eyebrow\">Legal information<\/p><h1>Privacy policy.<\/h1><p class=\"lead\">How we process the personal data you provide to us through the forms on the website, in accordance with Llei 29\/2021 qualificada de protecci\u00f3 de dades personals (the Qualified Act on Personal Data Protection).<\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-297586d e-con-full pg-sec e-flex e-con e-parent\" data-id=\"297586d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a701f80 elementor-widget elementor-widget-html\" data-id=\"a701f80\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"as-wrap\"><nav class=\"pg-legal-nav\" aria-label=\"Legal pages\"><a href=\"https:\/\/assega.com\/en\/legal-notice\/\">Legal notice<\/a><a href=\"https:\/\/assega.com\/en\/privacy\/\" class=\"on\">Privacy<\/a><a href=\"https:\/\/assega.com\/en\/cookies\/\">Cookies<\/a><\/nav><div class=\"pg-prose pg-legal\"><h2>1. Who is the data controller<\/h2>\n<div class=\"pg-legal-id\"><dl><dt>Owner<\/dt><dd>Assega Assegurances (<mark class=\"pg-todo\">full company name<\/mark>)<\/dd><dt>NRT<\/dt><dd><mark class=\"pg-todo\">NRT pending<\/mark><\/dd><dt>Companies \/ Commercial Register<\/dt><dd><mark class=\"pg-todo\">registration number pending<\/mark><\/dd><dt>Address<\/dt><dd>Baixada del Mol\u00ed, 14 \u00b7 AD500 Andorra la Vella (Principality of Andorra)<\/dd><dt>Phone<\/dt><dd><a href=\"tel:+376868622\">+376 868 622<\/a><\/dd><dt>Email<\/dt><dd><a href=\"mailto:info@assega.com\">info@assega.com<\/a><\/dd><dt>Activity<\/dt><dd>Insurance brokerage, an activity regulated by the Llei 12\/2017, del 22 de juny, d'ordenaci\u00f3 i supervisi\u00f3 d'assegurances i reassegurances del Principat d'Andorra (Act 12\/2017 of 22 June on the regulation and supervision of insurance and reinsurance in the Principality of Andorra), under the supervision of the Andorran Financial Authority (AFA). Registration no. in the register of insurance intermediaries: <mark class=\"pg-todo\">pending<\/mark><\/dd><\/dl><\/div>\n<p>For any matter relating to the protection of your data, you can write to us at <a href=\"mailto:info@assega.com\">info@assega.com<\/a> stating \u201cData protection\u201d in the subject line, or by post to the address given.<\/p>\n\n<h2>2. Applicable legislation<\/h2>\n<p>Assega processes personal data in accordance with <strong>Llei 29\/2021, del 28 d'octubre, qualificada de protecci\u00f3 de dades personals (LQPD)<\/strong> (the Qualified Act on Personal Data Protection) and its implementing regulations, under the supervision of the <a href=\"https:\/\/www.apda.ad\" target=\"_blank\" rel=\"noopener\">Andorran Data Protection Agency (APDA)<\/a>. Where applicable to users resident in the European Union, the principles of Regulation (EU) 2016\/679 (GDPR) are also taken into account. As an insurance brokerage, Assega is also subject to Llei 12\/2017 d'ordenaci\u00f3 i supervisi\u00f3 d'assegurances i reassegurances (the Act on the regulation and supervision of insurance and reinsurance) and to the regulations on the prevention of money laundering.<\/p>\n\n<h2>3. What data we collect and through which channel<\/h2>\n<p>We only collect the data that you voluntarily provide to us through the Website forms, by email or by telephone, and the technical data necessary for the operation and security of the Website.<\/p>\n<h3>3.1 Contact form<\/h3>\n<p>Full name, telephone number, email address, reason for the enquiry and message.<\/p>\n<h3>3.2 Quote request<\/h3>\n<p>In all cases: first name, surname, email address and telephone number. Depending on the type of insurance, we also ask for the data essential to assess the risk and request offers from the insurers:<\/p>\n<ul>\n<li><strong>Vehicles:<\/strong> type and use of the vehicle, make, model, year, registration number, date of birth, years of holding a driving licence, desired cover and current insurer.<\/li>\n<li><strong>Assega Prestige:<\/strong> make, model, year, approximate value, annual mileage, type of garage, cover of interest and contact preference.<\/li>\n<li><strong>Health:<\/strong> date of birth, sex, occupation, number of people to be insured, desired cover and sum insured, and information on habits (smoking, sports activity).<\/li>\n<li><strong>Life:<\/strong> date of birth, occupation, smoking habit, purpose of the insurance, sum insured and cover of interest.<\/li>\n<li><strong>Home &amp; communities:<\/strong> type and use of the home, parish, floor area, year of construction, values of the building and contents, and security measures.<\/li>\n<li><strong>Shops &amp; retail:<\/strong> name and activity of the retail business, address, floor area, year of construction, number of employees, type of premises, insurable values and security measures.<\/li>\n<li><strong>Business:<\/strong> name and activity of the business, turnover, number of employees, activity outside Andorra, sum insured and cover of interest.<\/li>\n<\/ul>\n<p>Health-related data (for example, smoking habit or sports activity in the health and life forms) are <strong>special categories of data<\/strong>. We process them only with your explicit consent, which you give when submitting the form, and exclusively to assess the risk and obtain offers from insurers.<\/p>\n<h3>3.3 Claim report<\/h3>\n<p>Name of the insured, type of insurance, policy number, registration number, email address, telephone number, date and place of the claim, description of the facts, damage observed, remarks and, where applicable, attached photographs or documents. If another party is involved, also their name, insurer, policy number and registration number. <strong>Anyone who reports a claim warrants that they are entitled to provide third-party data<\/strong> (for example, that of the other driver) for the sole purpose of handling the claim.<\/p>\n<h3>3.4 Suggestions and complaints<\/h3>\n<p>Name, file number (if you have one), email address, telephone number and comments.<\/p>\n<h3>3.5 Browsing<\/h3>\n<p>IP address, type of browser and device, language, pages visited and cookies, as explained in the <a href=\"https:\/\/assega.com\/en\/cookies\/\">Cookie policy<\/a>. To protect the forms against spam we use Google reCAPTCHA and our own automatic detection mechanisms (hidden fields and checks on submission time).<\/p>\n\n<h2>4. Why we process the data and on what legal basis<\/h2>\n<div class=\"pg-table\"><table>\n<thead><tr><th>Purpose<\/th><th>Legal basis (LQPD)<\/th><\/tr><\/thead>\n<tbody>\n<tr><td>Preparing and sending you insurance quotes, requesting offers from insurers and following them up commercially.<\/td><td>Pre-contractual measures taken at your request, and consent. For health data, explicit consent.<\/td><\/tr>\n<tr><td>Dealing with enquiries received through the contact form, by email or by telephone.<\/td><td>Consent and Assega's legitimate interest in responding to requests.<\/td><\/tr>\n<tr><td>Managing the mediation of the policy taken out and processing claims with the insurer.<\/td><td>Performance of the mediation contract and compliance with the broker's legal obligations.<\/td><\/tr>\n<tr><td>Managing suggestions and complaints.<\/td><td>Legitimate interest in improving the service and legal customer service obligations.<\/td><\/tr>\n<tr><td>Ensuring the security of the Website and preventing spam and abuse.<\/td><td>Assega's legitimate interest.<\/td><\/tr>\n<tr><td>Measuring the use of the Website (analytics cookies) and remembering your preferences.<\/td><td>Consent, which you can withdraw from the cookie panel.<\/td><\/tr>\n<tr><td>Complying with legal obligations (tax, insurance supervision, prevention of money laundering).<\/td><td>Legal obligation.<\/td><\/tr>\n<\/tbody><\/table><\/div>\n<p>We do not use your data to send unsolicited commercial communications or to take automated decisions with legal effects. We do not sell personal data.<\/p>\n\n<h2>5. Who we share the data with<\/h2>\n<ul>\n<li><strong>Insurers<\/strong> that Assega works with, in order to obtain offers, formalise the policy and manage claims. Each insurer is responsible for its own processing.<\/li>\n<li><strong>Loss adjusters, workshops, healthcare or legal professionals<\/strong> involved in the handling of a claim, where necessary.<\/li>\n<li><strong>Service providers<\/strong> acting as data processors, under a contract that binds them to confidentiality: hosting of the Website and email (servers located in the European Union), technical maintenance of the Website and cookie consent management tools.<\/li>\n<li><strong>Google LLC<\/strong>, to the extent that its reCAPTCHA, Maps and Fonts services are used and, if you consent, Google Analytics.<\/li>\n<li><strong>Public administrations and authorities<\/strong> (AFA, UIFAND, courts) where required by law.<\/li>\n<\/ul>\n\n<h2>6. International transfers<\/h2>\n<p>Data are processed mainly in Andorra and the European Union. The use of Google services may involve data transfers to the United States; Google provides appropriate safeguards (standard contractual clauses and adherence to the EU-US Data Privacy Framework). You can consult its terms at <a href=\"https:\/\/policies.google.com\/privacy\" target=\"_blank\" rel=\"noopener\">policies.google.com\/privacy<\/a>.<\/p>\n\n<h2>7. How long we keep the data<\/h2>\n<ul>\n<li><strong>Enquiries, suggestions and quotes not taken up:<\/strong> up to 12 months from the last communication, so that we can follow up your request.<\/li>\n<li><strong>Policies taken out and claims:<\/strong> for the entire duration of the relationship and, once it has ended, for the limitation periods applicable to legal liabilities and the document retention periods imposed by insurance, tax and money laundering prevention regulations.<\/li>\n<li><strong>Browsing data and cookies:<\/strong> the periods stated in the <a href=\"https:\/\/assega.com\/en\/cookies\/\">Cookie policy<\/a>.<\/li>\n<\/ul>\n\n<h2>8. What rights you have<\/h2>\n<p>In accordance with the LQPD, you may at any time exercise the rights of <strong>access<\/strong>, <strong>rectification<\/strong>, <strong>erasure<\/strong>, <strong>objection<\/strong>, <strong>restriction of processing<\/strong> and <strong>portability<\/strong>, as well as to <strong>withdraw your consent<\/strong> without affecting the lawfulness of the processing carried out previously, and the right not to be subject to decisions based solely on automated processing.<\/p>\n<p>To exercise them, send a request to <a href=\"mailto:info@assega.com\">info@assega.com<\/a> or to Baixada del Mol\u00ed, 14 \u00b7 AD500 Andorra la Vella (Principality of Andorra), stating the right you wish to exercise and attaching a copy of a document that identifies you. We will respond within one month, which may be extended depending on the complexity of the request.<\/p>\n<p>If you consider that we have not properly dealt with your rights, you may lodge a complaint with the <a href=\"https:\/\/www.apda.ad\" target=\"_blank\" rel=\"noopener\">Andorran Data Protection Agency (APDA)<\/a>.<\/p>\n\n<h2>9. Security<\/h2>\n<p>We apply technical and organisational measures to protect the data: encrypted communication (HTTPS), access restricted to authorised persons in the office, backups, protection of the forms against spam and confidentiality contracts with providers.<\/p>\n\n<h2>10. Minors<\/h2>\n<p>The forms on the Website are aimed at persons over 16 years of age. If you are a minor, ask your mother, father or guardian to make the request on your behalf.<\/p>\n\n<h2>11. Changes to this policy<\/h2>\n<p>We may update this Privacy policy to adapt it to legal developments or to changes in the services of the Website. We recommend that you review it periodically.<\/p>\n\n<p class=\"pg-legal-date\">Last updated: September 2026<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-6298","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy policy | Assega Assegurances Andorra<\/title>\n<meta name=\"description\" content=\"Assega&#039;s privacy policy: what data we collect in our forms, why, who we share it with and how to exercise your rights under Andorra&#039;s LQPD.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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